We bough 3 cars at this dealership, we went to the service maintenance and a price was said to us but when was the moment to pay another price was being charged, felt like the sales rep was playing low to get to her qouta, next time I'll do it myself or go to another chevy dealership. Period. It was embarrassed to recall the price rep got defensive and rude, not the type of service, we have a corvett ss 2019 that will not bring back.
I didn't receive my vehicle in the same condition when I dropped it off. There is some type of mark on my steering wheel. There are about 8 little holes in a line on my steering wheel. It's about 3 inches above the bowtie logo. I didn't bother to say anything just like the person who did this. I will never be back to the Mark Christopher dealership. On another note, when I buy my next brand new vehicle, I'll send a picture so they can see what type of business they lost.
It is great to hear that our staff at Mark Christopher Chevrolet Buick GMC was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us.
We sincerely appreciate your feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail.
I had a diagnosis done on my car about 1 month ago. My car was there all day and than I was told it was going to be over $500 and a part would need to be ordered. I paid my diagnostic fee of $155 and I said I would be back when I budgeted the money. When I called last week to make the appointment I asked if they could make sure the dealership ordered the part so it would be in stock for me. That is what happened. I still waited for my car. 8:30am till my car was done just after 1:30pm. I love just outside the shuttle area to be taken home. I purchased my car here and I want it serviced at Mark Christopher Buick.
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Not a good experience. A one hour part installation toon four. Can’t give positive feedback when right hand doesn’t know what left is doing and nobody takes responsibility to make sure things are done and done right.
We love hearing feedback from our customers and are glad that your visit went so well! We pride ourselves on providing top of the line customer service and love knowing that we've succeeded in this effort. Please feel free to contact us if you have any questions. Thanks again!
Joe Gonzalez and Mario Sanchez were extremely helpful in buying our new truck. This is the 4th vehicle we have bought from Joe Gonzalez and we have always been very happy with the excellent service he has provided.