I was in for some warranty and regular maintenance on my Silverado. Sam aceves was great. He was able to explain all the work in detail. Kept in contact with me through out the time my truck was there.
Our goal is to provide top-notch service so we appreciate your kind words about your experience. The whole Mark Christopher Chevrolet Buick GMC service team would like to thank you for coming in and we hope to see you again in the near future.
Christopher, we sincerely appreciate your feedback. Each employee is a valued member of the Mark Christopher Chevrolet Buick GMC team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again!
over all excellent. it took three days to get done, parts were not in stock. All tire pressures were 10 to 13 pounds to high causing alarms at dashboard to sound. This required a stop at our tire store to have pressure reduced to factory settings.
So far everything has been good but wasn?t super pleased with the service this time. Fluids were not topped off especially the DEF Fluid didn?t mind paying for that. But the fluids were not topped off and I wasn?t notified that I had a nail in my tires usually the service here is spot on but after going this time it felt rushed and half assed done. Not sure if you guys were slammed but if that?s the case I wouldn?t of brought it in that day. I take massive pride and spend a lot of money on this truck and I want that same service extended
I was very pleased with the service and the how fast the work was completed. My service advisor, Sandra, was very kind and helpful and kept me informed about the time to finish the work being done on my car. My only complaint would be the high cost of the needed work. As this was the third time the transmission needed work. But I understand thats' not a dealer problem but a manufacturer one.