Customer Reviews

I have been taking my vehicles here for over 10 years and bought 9 cars it's a nice place

Quick check out

Great overall experience

Sandra Stevens did and excellent job great customer service she truly helped me with all of my needs and went above and beyond to ensure I understood everything my vehicle needed. Thanks Sandra great Job

Service tech was great

MC has become less customer oriented and more about increased billing. They charge EXTRA for tire rotation which used to be included in routine service....and I STILL pay $52.83 !!....you give no discounts. You have no respect for long time customers. I go to America���s Tire and they rotate AND balance every 6 months ...and tell my friends to do the same. The service manager is earning his pat on the back from corporate....not from me.

Well I Talked To Ray my service guy and I have to take the car back because it still making noise and they broke the clip that's on the top of the motor cover, I paid $1480.00 and now I have to go all the way back and take my sons car and this is un called for.

I found the 2021 Chevy Tahoe we purchased on Chevrolet.com - the listing details on the dealer website did not match but after speaking with a representative, confirmed the features on the Chevy website were correct. We drove 2+ hours to the dealership to buy the car (which they knew in advance) but when we arrived we found out there was an issue with a window chip and the car was sent out to get fixed with no ETA on when it would be ready. So we purchased the car on Friday morning and went home to wait for it to be delivered sometime in the future. Tuesday rolled around and they did deliver the car to our home ��� but upon arrival we realized that most of the after-market upgrades that were in the listing and which we had paid for, were not installed - the illuminated Chevy logo, the all weather mats, the polished exhaust tip. I also question if other upgrades were actually installed that I am missing... I am still waiting to hear how/when we can get the car fixed... oh, and I am also getting an error message which started on day 2 which says ���service safety restraint system���. So far not a good start to my ownership experience of a $70,000 car....

It just took too long

They were friendly and kindness to my family and alot of help to us.

Everyone was polite and professional. The waiting area was cleaned several times during my wait. Great job team!

I took my Yukon in for service...definitely did a great job fixing the problem! But I believe as far as customer service is where the poor scoring comes to play... Sandra did explain the steps on what was going to happen (8:30am appointment) but when she asked if I was waiting or staying..I said "I'll stay that I really don't have a ride home"...(didn't really know how bad or how long it was going to take)... then after 3hours (11:37) then she explained what was wrong and that they we're going to start. Ok i said... then she again asked if I was staying or leaving while it gets fixed... again I said "I guess I'm staying since I don't have a ride" So while waiting and thinking that I was going to be stuck here for at least 3-4 more hours...I decided that I'll just call for an uber/lyft.... I just don't understand why you guy's don't offer a shuttle service or even asked if they want an uber for long services? Then after finally getting my vehicle (the next day)... it wasn't washed... But luckily Jeff Rizzi was outside and heard my unpleasant gesture and explained why it wasn't washed after a service and it made prefect sense (due to the fires and ash) Again it would've been nice knowing that information beforehand so I wouldn't have been surprised. Jeff did give me his business card and told me to come back for a nice wash and detail when the weather improves and I was happy with that! Thank you

They are always so nice and through

This is my 3rd vehicle from here, won't go anywhere else!

NABU WAS GREAT

This visit should already be under GM investigation. No comment

For my 1st car purchase it was an excellent experience it was fast and easy

I had an appointment scheduled for 2pm. I arrived around 1:45pm. After waiting in my car for about 15 minutes and not being at all acknowledged by staff I decided to walk in and ask about my appointment. I was quickly dismissed by Julie an advisor there. She didn���t give me the opportunity to even ask or say anything before being quickly asked to return to my car. In all I was waiting for over 35 minutes before a gentleman asked me what I was waiting for. After I was finally helped Julie ales me to leave my window down and for my appointment. Unfortunately due to the fires, ash completely covered the interior of my vehicle by the time it was finally done. I understand due to COVID things can be extra stressful in these times, but I felt disregarded throughout my whole visit.

Excellent customer service.

Great service