704 Reviews Found
Confirmed Sales Customer
Bought a Yukon Denali. Left with an empty gas tank and no wiper fluid.
Juston H.
CHINO
Business Response
We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
Confirmed Service Customer
Everything went very good, and was in and out!!!!
Tanisha W.
FONTANA
Business Response
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
Confirmed Sales Customer
I couldn���t have asked for more. Was by far my best car/truck buying experience. Tony was extremely helpful and saw that my family and I were well taken care of from start to finish. I am 100% satisfied with my experience!!!
Matthew L.
RANCHO CUCAMONGA
Business Response
Thank you for this excellent feedback! We're glad to hear that our team provided with a memorable experience. We're always here to help, so please let us know if there's anything else we can do for you.
Confirmed Service Customer
Once again Ray Peters, Chevy Service Writer, exceeded my expectations. He is truly an asset to MarkChristopher. I will keep returning as a service customer as long as he remains on the team. I will also continue to buy Chevrolets because I know I can trust Ray to take care of that purchase. Thank you.
Christopher C.
CLAREMONT
Business Response
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
Business Response
Hi, we're disappointed to hear of the negative experience you had at our location. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Please give us a call at your earliest convenience.
Confirmed Sales Customer
Alex helped us, he was amazing. Thank you!!
Leonard R.
RANCHO CUCAMONGA
Business Response
5-star customer service is always our number one goal, and we're so happy to hear you had a great experience! Please let us know if there's anything else we can do for you.
Confirmed Sales Customer
It was quick and easy only took about an hour to complete the whole process.
Rick S.
LAKE ARROWHEAD
Business Response
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
Confirmed Sales Customer
My visit at Mark Christopher was pleasant. My salesman Tony Catalano, kept me informed from the beginning of our purchase and to the end. Tony, contacted me after my purchase to make sure everything was ok with my truck. Keep up the good work Tony, and thank you again.
Alex C.
WHITTIER
Business Response
Thanks for highlighting a staff member that helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Thank you again for taking the time to let us know how we did. Have an awesome day!
Business Response
Thank you for taking the time to let the world know about your positive experience. Have a great day!
Confirmed Service Customer
I made my service appointment online and showed up about 10 minutes early which was no problem. I was greeted by a really nice service technician who was very friendly (I wish I had her name). The service was performed, and also some recall issues were resolved. Because of COVID 19, my truck wasn���t washed but this dealership usually does that, and that is really cool. Overall, very good as usual.
Patrick D.
UPLAND
Business Response
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We really appreciate your feedback.
Confirmed Service Customer
Took a very long time this visit and has tang problem was still not resolved. Got gas for a trip and registered full but dropped back down in minutes.
Carol C.
RANCHO CUCAMONGA
Business Response
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
Confirmed Service Customer
I had to wait a while however I was impressed with the agent talking to me about it and giving me some type of compensation for my troubles!
Anthony L.
EASTVALE
Business Response
Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Business Response
Hello, we are glad we could help! If you have any further questions, please don't hesitate to reach out!
Business Response
Hello, we are glad we could help! If you have any further questions, please don't hesitate to reach out!
Confirmed Service Customer
The only feedback I have is that when offering extras be sure to note any extra costs up front.
Vanessa P.
ALHAMBRA
Business Response
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
Confirmed Sales Customer
Our experience at Mark Christopher was great. The first day we went Gerald was very helpful and informative about the vehicle we were looking at. Gave us our space to look at it and was still near by to answer any questions we had. Few days later we went back to take the vehicle home. Gerald was there again and was very great to work with. he want above and beyond to make us comfortable and happy with our new purchase.
Freddy T.
AZUSA
Business Response
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Confirmed Service Customer
Jackie is awesome. I really appreciate her high, stellar level of customer service.
Jeffrey A.
ONTARIO
Business Response
Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you, and have a fantastic day!
Business Response
Hi, we are so happy to read such a great review about Mark Christopher Auto Center! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Business Response
Hi, we are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Business Response
Hi there, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!