Thank you for this excellent feedback! We're glad to hear that our team provided with a memorable experience. We're always here to help, so please let us know if there's anything else we can do for you. We sincerely thank you for the positive review, and look forward to seeing you again soon!
My vehicle was serviced at the dealership . My service advisor Ray Peters was awesome . He explained everything about my vehicles service thoroughly. I really appreciated that when it comes to my vehicle . Thanks Ray Peters and thank you Mark Christopher.
When we went to pick up our car, we noticed several large scratches on the left side above the front tire. We pointed them out and were told to leave the car and they would look into it. About an hour later we received a call that our car was ready. They had buffed out the scratches and it looked good. Although we were disappointed because we had to go back and forth three times and have never had any trouble with Mark Christopher, we were happy and satisfied that they repaired the car without any question.
We always come to Mark Christopher and have always been happy. The service writer was awesome. The only complaint my husband had was the car was really dirty with grease hand marks on a lot of the car. We were told because of covid they were not washing cars after service, which is fine, however my husband was quite upset that they would have had us pick it up with grease all over it. He did call the next day and got no answer in service. The operator said they may have been at lunch.
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
The gentleman that worked with me was really polite and Courteous. Explained to all my future recommendations and offered me the option to proceed forward with them. Felt no pressure. Called me as soon as car was done and also said good bye one more time as I waited to pay In line. Very nice guy.
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We really appreciate your feedback.
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Our goal is to provide top-notch service so we appreciate your kind words about your experience. The whole Mark Christopher Auto Center team would like to thank you for coming in and we hope to see you again in the near future.
Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don���t hesitate to call us if you���d like to discuss anything in greater detail.
We are disappointed to hear that you did not have a more positive experience with us at Mark Christopher Auto Center. We would like the opportunity to address your concerns. Please reach out to us directly at (909) 390-2900 when you have a chance. Thank you, and we look forward to hearing from you.
Jean, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Mark Christopher Auto Center. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!