1825 Reviews Found
Confirmed Sales Customer
Very smooth car buying experience, got exactly what we wanted for a good price. All the staff were very n
Nicholas L.
RIVERSIDE
Business Response
Thank you for this excellent feedback! We're glad to hear that our team provided with a memorable experience. We're always here to help, so please let us know if there's anything else we can do for you. We sincerely thank you for the positive review, and look forward to seeing you again soon!
Confirmed Service Customer
I was in and out in a timely manner. Unlike before I used to wait 2+ hours for an oil change when I had an appointment. This time my appointment was 8am and I was out by 9:15am.
Veronica N.
UPLAND
Business Response
Thank you for choosing Mark Christopher Auto Center as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
Confirmed Service Customer
My vehicle was serviced at the dealership . My service advisor Ray Peters was awesome . He explained everything about my vehicles service thoroughly. I really appreciated that when it comes to my vehicle . Thanks Ray Peters and thank you Mark Christopher.
Samantha N.
SAN BERNARDINO
Business Response
Hello, thank you for sharing your positive experience! We do hope we can be of assistance in the future. Take care!
Confirmed Service Customer
When we went to pick up our car, we noticed several large scratches on the left side above the front tire. We pointed them out and were told to leave the car and they would look into it. About an hour later we received a call that our car was ready. They had buffed out the scratches and it looked good. Although we were disappointed because we had to go back and forth three times and have never had any trouble with Mark Christopher, we were happy and satisfied that they repaired the car without any question.
Gregory C.
UPLAND
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Christopher Auto Center! We sincerely value your business and look forward to your next visit!
Confirmed Service Customer
We always come to Mark Christopher and have always been happy. The service writer was awesome. The only complaint my husband had was the car was really dirty with grease hand marks on a lot of the car. We were told because of covid they were not washing cars after service, which is fine, however my husband was quite upset that they would have had us pick it up with grease all over it. He did call the next day and got no answer in service. The operator said they may have been at lunch.
Judy P.
RANCHO CUCAMONGA
Business Response
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
Confirmed Service Customer
Julie was very nice and assisted us making sure we were advised of all work being done.
Susan B.
RANCHO CUCAMONGA
Business Response
Hi, thanks for your praise and kind comments about one of our team members. We sincerely value your business and look forward to your next visit!
Confirmed Service Customer
I made an appointment and loved how fast my truck was ready after dropping it off.
Jonathan S.
FONTANA
Business Response
Hello, thank you for sharing your positive experience! We can't wait to see you again, have a great day.
Confirmed Service Customer
All work was performed in a satisfactory manner and the vehicle was returned in the approximate time frame.
Elroy A.
CLAREMONT
Business Response
Hello, thank you for sharing your positive experience! We can't wait to see you again, have a great day.
Confirmed Service Customer
The dealership was clean, service people were friendly. My truck was back to me before the promised time
Katie N.
RANCHO CUCAMONGA
Business Response
Hello, thank you so much for your high star rating! If you have any further questions, please give us a call. We're always happy to help!
Business Response
We appreciate you taking the time to leave us this excellent star rating! We look forward to working with you again in the future.
Business Response
Hello, thank you so much for your high star rating! We hope that you have a great day!
Confirmed Service Customer
The gentleman that worked with me was really polite and Courteous. Explained to all my future recommendations and offered me the option to proceed forward with them. Felt no pressure. Called me as soon as car was done and also said good bye one more time as I waited to pay In line. Very nice guy.
Hugh W.
RANCHO CUAMONGA
Business Response
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We really appreciate your feedback.
Business Response
Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Confirmed Sales Customer
Clean throughout. Very knowledgeable sales representative.
Matthew S.
BUENA PARK
Business Response
Our goal is to provide top-notch service so we appreciate your kind words about your experience. The whole Mark Christopher Auto Center team would like to thank you for coming in and we hope to see you again in the near future.
Business Response
Hello, thank you for sharing your positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Business Response
Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don���t hesitate to call us if you���d like to discuss anything in greater detail.
Confirmed Service Customer
The wait time was ridiculous, I was told it would be an hour and a half and it turned into 3 hours just for an oil change. And not being a walk in I had an appointment.
Jorge O.
ONTARIO
Business Response
We are disappointed to hear that you did not have a more positive experience with us at Mark Christopher Auto Center. We would like the opportunity to address your concerns. Please reach out to us directly at (909) 390-2900 when you have a chance. Thank you, and we look forward to hearing from you.
Confirmed Service Customer
This is the only dealership I trust with my vehicles.
Jean H.
OAK GLEN
Business Response
Jean, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Mark Christopher Auto Center. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
Business Response
We appreciate you taking the time to leave us this excellent star rating! We sincerely thank you for the positive review, and look forward to seeing you again soon!